Shipping Policy

Free Shipping:

We take pride in offering our valued customers exceptional value and service, which is why we provide worldwide shipping at no additional cost.

Shipping to Over 200 Countries:

We are delighted to extend our shipping services to customers around the world. However, there are a few locations to which we are unable to ship. If you happen to reside in one of these regions, we will contact you to discuss alternative arrangements.

Lost/Missing Packages:

Iconic Neon cannot be held responsible if an incorrect address is provided during the checkout process. To ensure the smooth processing of your order, please verify that your billing and shipping addresses are accurate. In the event of an error on our part, we will assume full responsibility for the original order at no cost to you.

Customs:

Please be aware that we do not accept responsibility for any customs fees incurred after the items have been shipped. When you purchase our products, you acknowledge that one or more packages may be shipped to you, and there is a possibility of customs fees being levied when the packages arrive in your country.

 

Shipping Times

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	1-2 Weeks
Canada, Europe	1-2 Weeks
Australia, New Zealand	1-2 Weeks
Central & South America	1-2 Weeks
Asia	1-2 Weeks
Africa	1-2 Weeks

Max delivery time – 30 business days.

*This doesn’t include our 2-3 day processing time.

*All shipping times exclude clearance/customs delays